Copyright, Trademark & DMCA Policy

Kaisuki Media LLC operates Kaisuki, a community chat platform where people build servers, talk in channels and DMs, hang out in voice and stage rooms, and post in forums. Nearly everything you see on Kaisuki — messages, images, files, avatars, server banners, forum posts — is uploaded by our members, not by us.

That makes Kaisuki a host of user-generated content. We don't create it, pre-screen it, or vouch for it, and we aren't responsible for what members choose to share. But we take intellectual property seriously, and we respond quickly when a rights holder tells us something on our platform crosses a line. This page explains how that works under the Digital Millennium Copyright Act (DMCA) and how we handle trademark disputes.

Two roles show up throughout this page: the reporter (the copyright or trademark owner asking us to act) and the poster (the member whose content is affected). We aim to treat both fairly and keep both informed.

We operate a notice-and-takedown process. If you own a copyright and believe content hosted on Kaisuki infringes it, you send us a valid notice, we review it, and where it holds up we remove or disable access to the reported material. The member who posted it is told what happened and gets a chance to respond with a counter-notice.

We can only act on content we host — a message in a channel, an uploaded file, a server icon, an avatar, a forum post. We can't reach content that lives on someone else's website even if a Kaisuki member linked to it; that's a matter for whoever hosts the original.

To act on a copyright claim, we need enough detail to identify your work, find the infringing material, and confirm you have standing. A complete notice includes all of the following:

• Your physical or electronic signature, as the copyright owner or someone authorized to act for them.
• Identification of the copyrighted work you say was infringed — ideally a link to, or clear description of, your original.
• Identification of the infringing material and where it lives on Kaisuki, specific enough for us to locate it: a message link, channel or server name, the file, avatar, or banner in question.
• Your contact details: full name, mailing address, phone number, and email.
• A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.

Before you file, it's worth pausing on fair use. Commentary, criticism, parody, news, teaching, and research can be lawful uses of copyrighted material without permission. We consider fair use when we review notices, and a claim that ignores an obvious fair-use case may be rejected.

The fastest route is our request form — it prompts you for everything above so nothing gets missed and your submission lands with the right team.

1. 1Open the request form at /ticket/requests (you'll need to be logged in) and choose the copyright or trademark request type.
2. 2Fill in the required fields, attach evidence of ownership where you can, and submit.
3. 3Prefer email? Write to [email protected] with the subject line "DMCA Takedown Request" and include every item from the valid-notice checklist above.
4. 4Watch for our reply — we may follow up for clarification, and any counter-notice from the poster comes back to the address you gave us.

Not sure whether your issue is a copyright matter, harassment, or something else? Our /help Help Center can point you to the right process before you file.

1. 1Review — we check your notice for the required elements and confirm the reported content is something we host.
2. 2Action — if the notice holds up, we promptly remove or disable access to the material.
3. 3Notice to the poster — we tell the affected member what was removed and why, and explain their counter-notice rights.
4. 4Restoration or escalation — if a valid counter-notice comes in and you don't take the matter to court within the statutory window, we may restore the content.

We aim to acknowledge copyright notices within a few business days and act on clear, complete ones promptly. Trademark and more complex claims can take longer, especially when we're waiting on a response from the person who posted the content.

If your content came down and you believe it was a mistake or misidentification — you own it, you're licensed to use it, or it's clear fair use — you can file a counter-notice. Send it through /ticket/requests or to [email protected] with all of the following:

• Your physical or electronic signature.
• Identification of the material that was removed and the location where it appeared before it came down.
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed as a result of mistake or misidentification.
• Your name, mailing address, and phone number.
• A statement consenting to the jurisdiction of the appropriate court, and agreeing to accept service of process from the party who filed the original notice.

When we receive a valid counter-notice, we forward it to the original reporter. If they don't file a court action seeking to keep the content down within 10 to 14 business days, we may restore it. Those sworn statements matter: a counter-notice, like a takedown notice, is made under penalty of perjury.

We track copyright and trademark notices against accounts, and we terminate repeat infringers. Our typical escalation:

• First strike — the content is removed and the member gets a formal warning explaining what happened.
• Second strike — the content is removed and the account is temporarily suspended.
• Third strike — the account is permanently terminated.

Severe or clearly willful infringement can skip steps. Termination can reach features tied to the account, including access to Kaisuki Spark and Spark Pro, Kikkō balances, cosmetics purchased in the shop, and — for server owners — the server-boost revenue share creators earn (creators keep 50%). We may withhold or reverse payouts connected to infringing activity.

If a server name, channel, avatar, banner, or post infringes a trademark you own, file through /ticket/requests and select the trademark request type. Give us your mark, its registration details where applicable, and where the infringing use appears on Kaisuki. Trademark disputes are fact-specific — using a word that happens to be a trademark isn't automatically infringement — so the more context you provide, the faster we can assess it.

• Response window — the affected member or server owner has 7 days (or longer where the law requires) to respond and show a legally defensible right to use the mark.
• Resolution — if no valid response arrives, the content stays down; if we receive a good-faith response, it's the complainant's responsibility to pursue enforcement through other channels.
• Enforcement — we may act on a single valid complaint at our discretion and terminate accounts we determine to be repeat infringers.

Copyright and trademark matters: [email protected], or the request form at /ticket/requests (login required). For anything else, our /help Help Center is the quickest way to find the right team.