Privacy Policy

• What you post: posts, avatars and banners, so we can deliver them to the people and servers you send them to.
• Voice messages, calls and screen sharing: we use your microphone only when you record a voice message, join a call or unmute, and the app asks for permission first. A voice message is saved as an audio file with the message; deleting it removes it for everyone in the conversation, and like other deleted messages a copy is kept on our side for moderation and legal requests. Calls and screen shares are streamed live to the people in the call through our voice provider. We don't record them, and nothing from a call or a screen share is stored.
• How you use Kaisuki: things like the servers you join, the features you use, and your Kikkō and shop activity.
• Device and connection info: your IP address, device and browser type, app version and language.
• Cookies: to keep you signed in, remember your settings and see how Kaisuki is performing. See our Cookie Policy.

• To run Kaisuki: deliver messages, sync your servers, and power voice, stage and forums.
• To keep accounts and communities safe: prevent spam, fraud and abuse, and enforce our Terms and Community Guidelines.
• To send you notifications and important account messages, like security alerts and password resets.
• To understand what's working so we can make Kaisuki better.
• To meet our legal obligations.

Where laws like the GDPR apply, we rely on providing the service you signed up for, our legitimate interest in keeping Kaisuki safe and working well, your consent (for optional cookies and marketing), and our legal obligations.

We don't sell your personal information, and there are no ads inside Kaisuki.

What you post in a server is visible to its members and moderators. Your DMs stay between you and the people you message.

We share data only:

• with service providers that help us run Kaisuki (voice, email, push notifications, sign-in, analytics, GIF search and payment processing), who may use it only to provide their service to us
• when the law requires it, or to protect the safety of our users and the public

If you believe something on Kaisuki infringes your copyright, you can report it under our DMCA Policy or email [email protected]. We use the details in your notice to review the claim. If content is taken down, we tell the member who posted it, and if they file a counter-notice, we forward it to the person who reported it.

We keep your information while your account is active. When you delete your account, we remove your profile and personal data. A few things are kept longer where needed: security logs for up to 90 days, and transaction records for as long as the law requires.

We use encryption in transit and strict access controls. If you think your account has been compromised, change your password and contact us through the Help Center.

You can edit your profile, change your notification settings and manage cookies at any time. Depending on where you live, you may also have the right to access, correct, export or delete your data, or to object to how we use it.

To delete your account, open your account settings and choose Delete Account, or follow the steps on our Delete Your Account page. If you can't sign in, email [email protected] from your account's email address with the subject "Account deletion request". We reply within 7 days and complete verified deletions within 30 days.

Kaisuki isn't for children under 13, or under the minimum age where you live if that's higher. If we learn an account belongs to a child under 13, we delete it. You can report a concern at kaisuki.com/ticket/requests.

Your data may be processed in countries other than your own. When it is, we use appropriate safeguards, such as standard contractual clauses.

We'll update this policy as Kaisuki changes and put the new date at the top. For big changes, we'll let you know in the app.

Questions? Email [email protected] or open a ticket at kaisuki.com/ticket/requests.

Kaisuki Media LLC, Quezon City, Metro Manila, Philippines.