Need help? We've got your back.

From account settings to boosts and safety — find help for everything Kaisuki.

Getting Started

New to Kaisuki? Set up your account and find your people.

  • What is Kaisuki?
  • Creating your account
  • Joining your first server
  • Picking a House

Account & Profile

Manage your identity, security, and login.

  • Username & display name
  • Customizing your profile & banner
  • Password & login security
  • Google sign-in

Servers & Channels

Build and run your community, channel by channel.

  • Creating a server
  • Text, voice & announcement channels
  • Categories & channel order
  • Invites & vanity links

Roles & Permissions

Give members the right access with roles.

  • Creating & assigning roles
  • How permissions work
  • Role hierarchy & overrides
  • Moderator & admin roles

Notifications & Privacy

Control what reaches you and who can.

  • Notification settings & mute
  • Push notifications
  • DM privacy & requests
  • Blocking & muting users

Boosts & Earning

Support creators and earn from your community.

  • What are Boosts?
  • Boosting a server
  • Creator payouts (keep 75%)
  • Enrolling in revenue sharing

Spark Premium & Shop

Upgrade your experience with Premium and cosmetics.

  • What's in Spark Premium
  • Managing your subscription
  • Buying cosmetics & badges
  • Using the Shop

Safety & Policies

Stay safe and understand the rules of the road.

  • Community Guidelines
  • Reporting a user or server
  • Blocking & safety tools
  • Copyright & IP (DMCA)

Houses & Badges

Learn how Houses, badges and cosmetics work.

  • Choosing & switching Houses
  • Earning badges
  • Showcasing badges
  • House perks

Troubleshooting

Fix common issues and get back online.

  • Connection & loading problems
  • Voice & audio not working
  • Notifications not arriving
  • Clearing cache & updating