Safety

Safety and You — How Reporting Works

What happens when you report a message, who sees it, and how we decide. A transparent look at our safety workflow.

What happens when you report

Kaisuki is supposed to feel safe. When it doesn't, reporting is the fastest way to get a human to look at the problem. Here's exactly what happens behind the scenes.

The report button

Right-click any message (or long-press on touch) and choose Report. Pick a reason — harassment, spam, hate speech, sexual content, etc. — and submit. The report goes into our moderation queue immediately.

Who sees it

  • The server moderators (if the message is in a server with mod staff)
  • The Kaisuki Trust & Safety team for severity-1 categories (hate, CSE, credible threats)

Reports are anonymous to the reported user. They'll never know who reported them.

What we do

For low-severity reports, moderators review and take action — warn, timeout, kick, ban. For high-severity reports, our T&S team reviews 24/7 and can take platform-wide action including banning the user account entirely.

Appeals

Mistakes happen. If your account is actioned and you think it's wrong, you can appeal at Settings → Account → Appeal. We review every appeal.

The goal

No platform is perfect. Our goal is to be the one that actually listens and takes safety seriously — not just with words but with staff, budget, and turnaround time.

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