Careers · Community
Community Manager
Kaisuki is a home for fan communities, and it lives or dies on whether the people in it feel looked after. This role is half outward — announcements, social, seasonal events — and half inward, making sure what members are complaining about reaches the people who can fix it.
01What you'll do
- Run announcements and seasonal moments: new features, house seasons, siege results, shop drops.
- Be present in the common rooms and in the servers. Not as a mascot — as someone who answers.
- Work with house leadership and server owners; help them run their own communities well.
- Turn what you hear into something the team can act on, with examples rather than impressions.
- Help write the parts of the product people read: guides, patch notes, in-app copy.
02What we're looking for
- You have run or moderated a real online community, and can describe a time it went wrong.
- You write clearly and quickly, in a voice that sounds like a person.
- Steady under pressure. Some of this job is a bad day happening in public.
- Fluency in how fan communities actually behave — the norms, the in-jokes, the failure modes.
03Nice to have
- Experience with real-time moderation tooling and escalation paths at scale.
- Video, streaming or short-form content.
- You have written documentation people actually read.
How to apply
Email us with something to read — a portfolio, a repository, a project you are proud of. A short note about why this role in particular gets you further than a long cover letter. We read every application and reply either way.
[email protected]- Team Community
- Location Remote
- Type Full-time