Community Manager

CommunityRemoteFull-time

Kaisuki is a home for fan communities, and it lives or dies on whether the people in it feel looked after. This role is half outward — announcements, social, seasonal events — and half inward, making sure what members are complaining about reaches the people who can fix it.

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What you'll do

Run announcements and seasonal moments: new features, house seasons, siege results, shop drops.
Be present in the common rooms and in the servers. Not as a mascot — as someone who answers.
Work with house leadership and server owners; help them run their own communities well.
Turn what you hear into something the team can act on, with examples rather than impressions.
Help write the parts of the product people read: guides, patch notes, in-app copy.

What we're looking for

You have run or moderated a real online community, and can describe a time it went wrong.
You write clearly and quickly, in a voice that sounds like a person.
Steady under pressure. Some of this job is a bad day happening in public.
Fluency in how fan communities actually behave — the norms, the in-jokes, the failure modes.

Nice to have

Experience with Discord-shaped moderation tooling and escalation paths.
Video, streaming or short-form content.
You have written documentation people actually read.

How to apply

Email us with something to read — a portfolio, a repository, a project you are proud of. A short note about why this role in particular gets you further than a long cover letter. We read every application and reply either way.

[email protected]

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